On the job in Bixby
At a glance
- Where: Bixby, OK 74008
- Completed: October 21, 2026
- Services: Faucet & fixture installation · Water leak repair
- Licensed: Oklahoma plumbing license #035596
What the customer called about
A Bixby homeowner (74008) was getting a new washing machine, but the installers would not hook it up because the hot water valve on the washer box was leaking.
What our plumber found
Casey and Jared found old-style boiler drains on the washer box, the kind with round handles that wear out and drip. The homeowner chose to replace both the hot and cold side.
How we fixed it
We cut a small section of drywall to get to the water lines, cut out the old boiler drains and installed new quarter-turn valves with the right fittings. Then we turned the water back on to the house and tested for leaks. The new valves held, and the washer was ready to be installed.
What this means for your home
If an appliance installer will not connect your washer, the valves are usually the reason. Quarter-turn valves shut off fully with a quick turn, which makes the next swap easy.
Services on this job: Faucet & fixture installation · Water leak repair · Plumber in Bixby · How our pricing works · All job stories
Other recent jobs in Bixby
- Tankless Water Heater Service and PRV Replacement in Bixby — Bixby, OK 74008, completed October 22, 2026: hot water slow to arrive; annual tankless descale plus a new PRV on 100+ psi house pressure.
- Gas Pressure Test and Leak Repair in Bixby — Bixby, OK 74008, completed October 29, 2026: pressure test on the range, water heater and furnace lines; two leaks found and fixed, gauge held.
- Main Sewer Line Backup and Stuck Blow Bag in Bixby — Bixby, OK 74008, completed October 19, 2026: a septic sewer line backed up and a DIY blow bag got stuck; camera located and marked it.
- After-Hours Washer Box Replacement in Bixby — Bixby, OK 74008, completed October 27, 2026: a washer valve broke the night before delivery; whole box replaced after hours so the water could go back on.
- Freestanding Tub Drain Replacement in Bixby — Bixby, OK 74008, completed October 16, 2026: a freestanding tub drain installed wrong and leaking; new toe-tap drain and solid tailpiece.
- Ceiling and Air Vent Leak Diagnosis in Bixby — Bixby, OK 74008, completed October 7, 2026: water pouring from air vents traced to an upstairs toilet with a soft clog and a failed fill valve.
- Bathroom and Kitchen Remodel Plumbing Rough-In in Bixby — Bixby, OK 74008, completed October 22, 2026: remodel rough-in: drains moved under the slab, two dual vanities, new shower valve and gas line.
Straight Answers
Why won't installers hook up my new washing machine?
On this Bixby job the hot water valve on the washer box was leaking, so the installers would not connect it.
What is a quarter-turn washer valve?
A valve that shuts off fully with a quarter turn. We replaced old boiler drains with quarter-turn valves on both sides.
Do you have to open the wall to replace washer valves?
Sometimes a small section. On this job we cut a small piece of drywall to reach the water lines.
