After-hours response
For emergency calls, we have a plumber and an apprentice on call every week. If you call after hours, the plumber who's going to be dispatched to your house is the one who answers the phone. He'll get your information. Once he gets you in the database, we're at your house within 30 minutes.
Diagnosis before work
We'll show up, diagnose the problem, give you upfront pricing, let you know how much it's going to be, get your problem fixed, and get you on your way.
Gas-leak response
A customer call about a gas leak is usually classified as an emergency. If we have a technician available, we'll send them out immediately. We'll shut the customer's gas off first, then talk to them and find out where they smell the gas.
Operating hours
We're open 24 hours Monday through Saturday and closed on Sunday.
After-hours pricing
After-hours emergency service, including nights, weekends, and holidays, costs more than regular-hours calls, but it's simply after-hours pricing, not price gouging, and you still get flat-rate, upfront pricing before any work starts.
Winter freeze prevention
To keep pipes from freezing in Oklahoma winters, leave cabinet doors open on exterior-wall fixtures so house heat can reach the pipes, and where you can't, like a shower or tub, run a pencil-lead-thin stream of water since dripping alone can still freeze between drips; also put hydrant covers on to block wind, and if you notice low pressure at your spigots in spring, shut the water off and call us, since that usually means a hydrant froze and cracked over winter.
How to Keep Your Pipes From Freezing in Tulsa
How to keep pipes from freezing, what freezes first and when to call. Read the guide.
A Pipe Burst in Your Tulsa Home: What to Do First
Shut it off at the meter first, find your shutoff and know when to call. Read the guide.
See how we handled it on real jobs
Each of these is written up from the actual job record, with real before and after photos.
Where we do this work
The same licensed crew (Oklahoma license #035596) does this work across the Tulsa metro: Tulsa, Broken Arrow, Bixby, Owasso, Jenks, Collinsville, Catoosa, Coweta, Glenpool, Sand Springs, Sapulpa, Claremore, Skiatook.
Straight Answers
Who answers an after-hours emergency call?
Every week we keep a plumber and apprentice on call for emergencies, and whoever answers your after-hours call is the plumber who'll come to you, taking your details and arriving at your house within 30 minutes once you're in the system.
What happens before work starts?
Before any work begins, we show up, diagnose the issue, give you upfront pricing so you know the cost, then fix the problem and get you on your way.
How is a gas-leak call handled?
Gas-leak calls are treated as emergencies, so we'll send a technician right away if one is available; we shut off your gas first, then talk with you to pinpoint where the smell is coming from.
What are the operating hours?
We're open 24 hours Monday through Saturday and closed on Sunday.
What does after-hours emergency service cost?
After-hours emergency service, including nights, weekends, and holidays, costs more than regular-hours calls, but it's simply after-hours pricing, not price gouging, and you still get flat-rate, upfront pricing before any work starts.
How do I keep my pipes from freezing in an Oklahoma winter?
To keep pipes from freezing in Oklahoma winters, leave cabinet doors open on exterior-wall fixtures so house heat can reach the pipes, and where you can't, like a shower or tub, run a pencil-lead-thin stream of water since dripping alone can still freeze between drips; also put hydrant covers on to block wind, and if you notice low pressure at your spigots in spring, shut the water off and call us, since that usually means a hydrant froze and cracked over winter.
How fast can you get to me after hours?
For after-hours emergencies, we usually get a truck to homes in Tulsa, Bixby and Broken Arrow in about 30 to 40 minutes, depending on where you are.
How much does it cost to thaw frozen pipes?
Thawing frozen pipes starts at $319. It can cost more in severe weather if the job needs two people. Your exact flat-rate price is quoted upfront before any work starts.
