Emergency Plumbing

For emergency calls, we have a plumber and an apprentice on call every week. If you call after hours, the plumber who's going to be dispatched to your house is the one who answers the phone. He'll get your information. Once he gets you in the database, we're at your house within 30 minutes.

We'll show up, diagnose the problem, give you upfront pricing, let you know how much it's going to be, get your problem fixed, and get you on your way.

A customer call about a gas leak is usually classified as an emergency. If we have a technician available, we'll send them out immediately. We'll shut the customer's gas off first, then talk to them and find out where they smell the gas.

We're open 24 hours Monday through Saturday and closed on Sunday.

After-hours emergency service, including nights, weekends, and holidays, costs more than regular-hours calls, but it's simply after-hours pricing, not price gouging, and you still get flat-rate, upfront pricing before any work starts.

To keep pipes from freezing in Oklahoma winters, leave cabinet doors open on exterior-wall fixtures so house heat can reach the pipes, and where you can't, like a shower or tub, run a pencil-lead-thin stream of water since dripping alone can still freeze between drips; also put hydrant covers on to block wind, and if you notice low pressure at your spigots in spring, shut the water off and call us, since that usually means a hydrant froze and cracked over winter.

How to keep pipes from freezing, what freezes first and when to call. Read the guide.

Shut it off at the meter first, find your shutoff and know when to call. Read the guide.

• After-Hours Washer Box Replacement in Bixby — Bixby, OK 74008, completed October 27, 2026: a washer valve broke the night before delivery; whole box replaced after hours so the water could go back on.

Plumber in Bixby

Each of these is written up from the actual job record, with real before and after photos.

• Water Line Replacement in Skiatook
• PRV Replacement and Pressure Adjustment in Broken Arrow
• Sprinkler Line Leak Repair in Owasso

See all job stories → · How our pricing works →

On October 27, 2026, a homeowner in Bixby had a washer and dryer delivery scheduled for the following morning. The washer-box valves would not shut, and one handle broke. The household had to turn off its main water supply, not just stop using the washer.

Travis found that replacing those individual valves required changing the washer box. The homeowner approved the after-hours repair, and Travis did the work. He opened the drywall, removed the old box and fitted a replacement to the existing PEX supply lines and drain. After checking for leaks and operation, he screwed the removed drywall back into place. The drywall still needed finishing after Travis put the cutout back. That work was referred to a drywall professional and was not included in the plumbing repair.

That after-hours washer-box job shows the difference between a fixture that can wait and a failed shutoff that has left an occupied home without water.

For a drain emergency, the office asks what happens when you flush a toilet. Michael distinguishes a lone bathtub blockage from a toilet backing up along with other drains. That combination points toward the shared sewer line instead of one isolated fixture. Giving the office that detail helps explain the scope of the backup before the plumber arrives.

For escaping water from a burst pipe, our burst-pipe guide starts with shutting the water off at the meter. For a strong gas smell, leave the property without operating switches and call the fire department or ONG.

The washer-box repair involved an access opening because the valve connections were inside the wall. The sewer example involves a different access question: where the line can be reached for cleaning. Our main-line service uses an outside cleanout where available, or toilet access when needed. For either problem, we first identify what has failed and explain the repair. You then approve the flat-rate price before we start that work.