The short answer
Shut the water off at the meter. If you do not have the tool to turn it, call your water department or the fire department.
Where is my water shutoff?
The inside shutoff could be almost anywhere: in the garage by the water heater, under a sink, under the stairs or in a closet. The only sure shutoff is at the meter.
Can a burst pipe wait until morning?
- It can usually wait until the next day if you can shut the water off and isolate the leak.
- Call now if it is an active leak you cannot stop.
We are open 24 hours Monday through Saturday. After hours, a truck usually reaches Tulsa, Bixby or Broken Arrow in 30 to 40 minutes, depending on where you are.
A hard freeze can cause more than one leak
In a hard freeze two winters ago, we worked on one house that had six or seven separate leaks. After a freeze, one leak may not be the only one.
Burst pipe repair with Acts of Service Plumbing
We repair burst pipes across the Tulsa metro with flat-rate, upfront pricing, and we test your water pressure on every call. See our emergency plumbing service, water leak repair or read a real burst pipe job story.
Page last updated October 2026.
Straight Answers
What should I do first when a pipe bursts?
Shut the water off at the meter. If you do not have the tool to turn it, call your water department or the fire department.
Where is my main water shutoff?
The inside shutoff could be in the garage by the water heater, under a sink, under the stairs or in a closet. The only sure shutoff is at the meter.
Can a burst pipe wait until morning?
If you can shut the water off and isolate the leak, it can usually wait until the next day. If it is an active leak, call now.
How fast can you get to me after hours?
After hours, a truck usually reaches Tulsa, Bixby or Broken Arrow in 30 to 40 minutes, depending on where you are. We are open 24 hours Monday through Saturday.
