Before and after



What the homeowner called about
A Tulsa homeowner woke up to water in the pool house. Something had burst overnight. He couldn't find where it was coming from and didn't know whether the pool house had its own shutoff, so he did the right thing: he shut off the water to the whole house and called us.
What our plumber found
Trystan and Josh traced it to the faucet in the pool house closet. In the tech's words, "The faucet in the pool house closet busted." The pool's chlorine buckets were stored right next to it, and our tech talked with the homeowner about where they were stored.
How we fixed it
We replaced the busted fixture with a new chrome faucet and two new supply lines, turned the water back on and checked for leaks. The homeowner had to step out for an appointment while we picked up the faucet, and we finished up around his schedule.
What this means for your home
- Know your main shutoff. This homeowner stopped the damage by shutting off the main. If you don't know where yours is, ask us at your next visit and we'll show you.
- Outbuildings count. Pool houses, shops and garages often share the house supply. A separate shutoff for an outbuilding lets you keep the house running while one fixture is down.
- Winter matters here. Pool houses and outbuildings are often the least heated spaces on the property. Our frozen pipes guide and burst pipe guide cover what to do in a Tulsa freeze.
You get a flat-rate price before any work starts, and the $89 service call is waived when you go ahead with the repair. More on emergency plumbing.
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Straight Answers
Why did I need to shut off the water to my entire house?
Shutting off the main water supply stops ongoing flooding when you cannot locate an individual shut-off valve for the affected area.
What did the plumber find in the pool house closet?
Our plumber found that the faucet had busted and discussed safety precautions regarding the chlorine buckets stored nearby.
What parts were replaced during the repair?
Our plumber installed a new chrome faucet and two new supply lines to completely fix the leak.
What should I do first when a pipe bursts?
Shut off the main water supply to stop the flooding, then call us.

