Before and after
What the homeowner called about
The homeowner noticed water around the base of the toilet and called our crew for help.
What our plumber found
Our plumber checked the fixture and found that the wax ring on the toilet was leaking.
How we fixed it
Our crew pulled and reset the toilet to replace the faulty wax ring and stop the leak.
More from this visit
The leak showed up when the toilet was flushed. As we looked into the water at the base, we found another important detail: the toilet had no hardware securing it to the floor. Removing the fixture let us see that missing hardware firsthand. Our reset included new bolts and hardware along with the replacement wax ring, and we also installed a new supply line. These details went beyond replacing the seal alone; we addressed the missing fasteners as part of resetting the existing toilet.
We also found an issue inside the tank: the old flapper was not sealing properly around the flush valve. We replaced that flapper with a new one and tested it for proper function and leaks. After resetting the toilet, we turned the water back on and checked the fixture as well. At the end of those checks, we found no leaks, and everything was working properly. The visit covered both the toilet’s connection at the floor and the separate flapper problem in the tank.
Signs to keep an eye on
- Check for water around the toilet base after flushing, and have recurring moisture inspected.
- If your toilet rocks or shifts, have its mounting hardware and seal checked rather than continuing to use it loose.
- A toilet that keeps running after a flush may have a flapper that is not sealing properly.
What this means for your home
A leaking wax ring can damage your flooring if left unaddressed, making a prompt pull and reset essential.
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Straight Answers
Why is water pooling around the base of my toilet?
Water around the base is typically caused by a failing wax ring that needs to be replaced.
How do you repair a leaking toilet wax ring?
Our crew pulls the toilet, replaces the old wax ring, and resets the fixture securely.
Do you charge extra trip fees for plumbing visits in Tulsa?
We use flat-rate, upfront pricing with no separate trip fee inside our service area.
Was anything missing from the toilet’s mounting?
Yes. When we removed the toilet, we found no hardware securing it to the floor, so we installed new bolts and hardware during the reset.
Did you find a separate problem inside the tank?
Yes. The old flapper was not sealing properly around the flush valve; we replaced it and tested for proper function and leaks, with no leaks found.
Sewer smell in the house?
It is usually a dry trap: what to check first and when to call. Read the guide.
